Customer Service / Sales Assistant Nederland (m/f/d)
- Medi-Globe Jobportal
- Medi-Globe Nederland
- Part time
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For the further development of our Dutch/Belgian organisation, based in Utrecht, we are looking for a highly motivated jack-of-all-trades for various back-office tasks.
Minimum 24/32 hours per week, spread over 4 days, working partly from home is possible.
YOUR CHALLANGE:
- Active cooperation with local management and sales team
- Customer service for existing and new customers (hospitals) in the Netherlands
- Customer service for our 2 distributors in Belgium
- Order processing and contact for our customers and head office
- Processing and organising returns, complaints and recalls according to the quality system
- Efficient communication and coordination with relevant departments within the organisation
- Monitoring and coordinating payment and dunning processes
- Supporting the creation of the sales forecast
- Drawing up quotations and contracts including prices and conditions
- Creating, developing and maintaining the customer database and sales tools, among others
- Active role in creating evaluations, documentation and presentations
- Support for specific projects and marketing activities
YOUR QUALIFICATION:
- Completed commercial administrative education with HBO working and thinking level or a degree in business administration
- Preferably at least 3 years of professional experience in the medical industry
- Specific training in the field of medical devices is an advantage
- You put the customer first and act proactively and, in a solution, oriented way
- You are an organiser pur-sang for whom quality and change are a logical given
- Language skills in Dutch and English, both spoken and written. German e/o French is welcome
- Practical experience with ERP systems, preferably NAVISION.
- Good and advanced knowledge/skills of Microsoft Office applications
- Communicative skills, goal-oriented, ability to work in a team and resilient
YOUR OFFER:
- A versatile, highly responsible and exciting position in a fast-growing and evolving organisation with opportunities for self-development
- A flat organisational structure, direct lines of communication and the ability to make quick decisions in an international team
- Possibility of remote work
- 30 holidays based on 40 hours
- Pension scheme 5%
- Competitive salary
YOUR CONTACT:
